CLICK HERE FOR VAT EXEMPTION INFORMATION

The MindMe Alarm is a small, discreet device which can be used to call for help via our friendly Contact Centre operators.

How does it work?

The MindMe Alarm uses the mobile phone network. When the SOS button is pressed, a hands-free phone call is automatically made to our 24/7 Contact Centre. It also sends GPS location information so that if the user is confused about their location, our operators will be able to locate them.

How does it help?

The MindMe Alarm provides reassurance to the users and their family that they can call for help wherever they might be without having to struggle with using mobile phones. The alarm uses a special SIM that will work on any available mobile network, anywhere in the World.

How do you operate it?

To call for help or reassurance, the user simply presses the SOS button for a couple of seconds until they feel it vibrate 3 times. The device will automatically call our 24 hour Contact Centre and one of our Operators will be able to talk to the user over the device.

Key Purchase Information

Supply Basis
The price consists of a purchase price for the device itself plus an initial service subscription. You will own the device and it comes with a 1 year warranty.

Ongoing Subscription
After the initial subscription period, ongoing monthly payments (£21.15 per month) will be taken by direct debit.

Minimum Contract Period
There is a 3 month minimum contract period. After this the contract can be terminated at any time.

What Happens After The Order Is Placed?
One of our team will contact you within 2 working days of your order being placed to confirm the details, obtain additional information to allow us to set up the service and arrange for delivery/installation (where offered). If you haven't heard from us within 2 working days you can call us on 0345 130 1469 during normal office hours.